Hub re-sale

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alertmeyj
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Joined: Tue Nov 06, 2012 5:57 pm

Hub re-sale

Post by alertmeyj » Tue Nov 06, 2012 6:03 pm

Hi - I have a lot of alertme kit for sale including a security hub. Does anyone know what the situation is with the SIM in the hub? Do I sell the hub with this included or do i need to remove this first? Alertme have said that if I wanted to cancel my subscription I need to return the sim to them but does this mean that whoever buys my kit will have to then buy a new sim from alertme?

Any help would be much appreciated.

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roobarb!
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Location: Manchester, UK
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Re: Hub re-sale

Post by roobarb! » Wed Nov 07, 2012 1:24 am

I bought a system from eBay and it didn't come with a SIM. It's actually a test system for me, so I didn't bother getting one, but I believe you can get a replacement from AlertMe.

My guess is that the card is tied to the account you use, so unless its cancelled at their end, you'd need to pass on the account details too? This is pure conjecture, but plausible, I guess.
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