British Gas have been in contact!

Using your AlertMe, British Gas Hive, Safe & Secure or Iris system.
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roobarb!
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British Gas have been in contact!

Post by roobarb! » Fri Oct 06, 2017 1:33 pm

Just when I thought it was safe to migrate my devices...

I'm told via Twitter that "customers affected should be receiving an email regarding their options", but no reply on whether there will be a follow-up to the message below, because there aren't a lot of options presented here:

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So it would appear that both of the UK non-Hive platforms based on AlertMe are going the journey now. I wonder how many customers there were for Safe & Secure? I deliberately never collected any such usage statistics through the Alerty app, so I have absolutely no idea how many there might be. The S&S app stopped working with iOS 10 and I can't find much of an outcry, so perhaps that's pretty telling.
Alerty - control your AlertMe system with my third-party app for iPhone and iPod Touch. Available on iTunes!

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roobarb!
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Joined: Mon Nov 21, 2011 4:56 pm
Location: Manchester, UK
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Re: British Gas have been in contact!

Post by roobarb! » Mon Nov 13, 2017 9:50 am

Had a letter through the post last week to say that the Safe & Secure service was being switched off in 30 days from the date of the letter. Letter was dated 9th November, so that makes Saturday 9th December 2017 the switch-off day for S&S - I think we can guess that it'll more likely be the end of Friday 8th or the start of Monday 11th.
Alerty - control your AlertMe system with my third-party app for iPhone and iPod Touch. Available on iTunes!

Mielle
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Joined: Wed Nov 15, 2017 12:18 pm

Re: British Gas have been in contact!

Post by Mielle » Sat Nov 18, 2017 1:10 pm

That's a pain in the bum. British Gas always throwing a spanner in the works. :roll:

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